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Edenred Card
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Contents

Edenred Card

  • 4 Minutes to read
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Article summary

Edenred Card

  • Edenred Card is a prepaid card by Mastercard.
  • It combines the advantages of meal card and leisure card.
  • Allows you to use 2 wallets - the Ticket Restaurant voucher wallet and the Edenred Benefits leisure wallet.
  • Wallets are charged separately and the cardholder can use the wallet to which the employer has uploaded funds
  • During the payment, the card recognises the establishment and
    deducts the funds from the respective wallet.

Limits

  • There is no payment limit for the meal wallet on Edenred Card and

you can pay with it up to the amount of your meal account balance.

  • For payments over CZK 500, you will be asked to enter a PIN when making a payment.

Your limit will automatically renew at 1:00 AM so you can shop again. This limit cannot be changed and also serves as a security measure in case your card is lost.

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Funds on your card are safe
If your card is lost or stolen, you can simply block it and we will issue a new card to you – with the same PIN and the same balance. You have non-stop control over your card using an online account or a mobile application.



Validity of the card

The card is valid for 5 years, and its expiry date is shown on the front of the card.

Validity of the funds

The validity of the funds at meal voucher wallet
The validity of the funds is a maximum of 15 months. The funds loaded between 1 January and 30 September are always valid until the end of the same year. The funds loaded between 1 October and 31 December are valid until the end of the next year.

Exception: Validity of funds on card to cafeteria Card as account
The validity of the funds on the card is identical to the validity of the funds in your cafeteria. More on cafeteria Card as account.


Validity of funds at freetime wallet
The funds are valid 24 months from loading. Card transactions automatically draw on the oldest funds in the account.

Exception: Validity of funds on card to cafeteria Card as account
The validity of the funds on the card is identical to the validity of the funds in your cafeteria. More on cafeteria Card as account.



Where can you go shopping with your Edenred Card?

You an use your card to pay on conventional payment terminals or online at e-shops. You can pay with your card when your wallet is active and contains funds.

What can I pay for with my benefits

You can use the Edenred Benefits wallet to pay in shops and outlets which operate in sport, culture,

recreation, healthcare and education. If an affiliated outlet accepts payment from both wallets, up to CZK 500 will be deducted from the Ticket Restaurant® wallet. For payments exceding this amount, the Edenred Benefits wallet will be used. Please call 296 363 000 if the payment is not deducted from the correct wallet.

Note:
The list of establishments where your benefits are accepted is in accordance with Decree  No.114 Coll. about FKSP and in accordance with your employer's internal guidelines.


What can I pay for with Meal vouchers

According to the law, meal vouchers and meal cards can buy main courses for employees during their working shifts. This means you can have a meal at a restaurant, including a non-alcoholic beverage or dessert. Since we all may be subject to various dietetic restrictions or may not be able to choose from the offer of the nearby restaurants, it is also possible to buy food (meat, vegetables, fruit, bakery products etc.) at food stores – again, except for alcoholic beverages, cigarettes and tobacco. Please note – even alcohol-free beer is understood to be an alcoholic beverage. Also, your meal card cannot buy chemist goods or bags to carry your purchase away.

Where to find affiliated outlets

Shopping with your card by Edenred 

All establishments where you pay with your card can be found in the establishment search engine in your cafeteria account, or after logging into your card account at edenred.cz, or in the Edenred mobile application after adding your card to the application.

The list of establishments where your benefits are accepted is in accordance with Decree No. 114 Coll. about FKSP and in accordance with your employer's internal guidelines. 


Didn't find your favorite establishment? 

Recommend it to us. We will contact it with a partnership offer.



Mobile application Edenred

Edenred Mobile App brings you an overview 

  • of all special offers from affiliates outlets
  • of outlets accepting your card
  • on how much you spend and on the funds available

 More on mobile app.


Download for free for Androind or iOS.




Mobile payment

Mobile Payment is

  • easier (you do not have to enter your PIN for payments over CZK 500)
  • quicker (just "beep" and it is payed; on all conventional payment terminals)
  • safe (you confirm the payment with Touch ID or Face ID function or by unlocking the screen)
  • You can add your Edenred Card up to four mobile devices (smart phone, smart watch, etc). 


How to start paying with your mobile
Explore  at youtu.be/zWVClicBfZs.




Possibility of split payment

The Edenred Card works as any other bank card

Whether or not a split payment with the rest paid using cash or another card will be accepted depends on the skills and willingness of the service personnel. This is often subject to the limitations of the cash desk system and even a helpful cashier cannot do anything about them.

Edenred Card Cover letter

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We send the cover letter in the envelope together with a new card.

Haven't found the answer?
Contact our Customer Care Center on e-mails:or Mon-Fri 8:00 – 17:00 on phone numbers:
  • +420 234 662 340 for employers and partners
  • +420 293 363 000 for employees

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